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Shipping & Returns

Returns Policy

Please choose carefully as our items are not returnable or refundable.  Items are bought in "as is" condition and all sales are final.  This is a standard policy in the sale of vintage items.

Our goal is to have your experience with us be a positive one. Therefore it is important to us that you get a clear understanding of what you are considering before you purchase.  All of our pieces are well-loved and show signs of wear that comes along with aged items. 

Please be sure to view all photos, read the descriptions and the measurments noted before you make your purchase.  We do our best to try and describe/photograph all items accurately and to point out any "flaws".  We are always happy to email more detailed pictures or answer any questions you may have.  Contact us at info@cabootle.com or if you prefer, feel free to call us (231) 794-9786.



Shipping

Currently we ship to the United States/Canada and provide check-out real-time quotes for shipping.  Generally we use UPS but may use other providers such as USPS, FedEx or a freight service.  We will try and accommodate any reasonable shipping request.  If you have a preferred vendor or would prefer to set up the shipping up-front simply contact us prior to making your purchase and we will facilitate your request. We do not charge a handling fee.

Please note that some items may be too large to be shipped via UPS, USPS or FedEx. In those situations please contact us prior to your purchase so we can discuss shipping options.  We prefer to work with each of our customers to keep the shipping charges to a minimum yet keep your item safe and secure via whatever method you choose.  On large items, that cannot be shipped via traditional methods, you may choose to let us handle the arrangements or you may have a preferred method of shipping and handle the arrangements/payment directly. USHIP.COM is generally the method we use to ship large items.  Please feel free to go to their site and request a quote when considering your purchase. Our zip code is 49431.  Please know that we try to accommodate any reasonable shipping request.  Contact us at our email address: sales@cabootle.com or call us directly (231-794-9786).  Thank you.

Flat rate shipping fees:  Please note that all flat rate shipping fees are for US customers only.  All other customers will need to contact us for the appropriate shipping fee, prior to payment.  

International customers: The system is set up to provide United States Postal Service (USPS) international flat rate fees.  At times, we may need to go with a different vendor in order to be able to get you the best shipping price.  Please contact us, if the shipping fee seems out of line and we will look for an alternate shipping method.  Please note that we do not set the shipping fees, the fees are set and reported by the shipping provider.  Please feel free to contact us at sales@cabootle.com and we will be more than happy to try and find an alternate shipping provider in order to give you the best shipping price possible.  We ship to all countries except Italy.